Introduction
At Associate Buddy, we strive to provide the best possible service to our clients. We understand that circumstances may change, and you may need to cancel your service or request a refund. This Cancellation and Refund Policy outlines the terms and conditions under which cancellations and refunds are processed.
Cancellation Policy
1. Service Cancellation:
- If you wish to cancel a service, you must notify us as soon as possible by contacting our support team at support@associatebuddy.com or +91-800-7897-005.
- Cancellations must be made before the service has commenced. Once a service has started, it cannot be canceled.
Refund Policy
1. Eligibility for Refunds:
- Refunds are only available for services that have not yet commenced. If the service has already begun or we have proceeded with any part of the process, no refunds will be issued.
- Refund requests must be made within 7 days of the original service purchase date.
2. Non-Refundable Services:
- Certain services are non-refundable due to the nature of the work involved. These include, but are not limited to, any government fees paid on your behalf, consultancy fees, and any work that has already been completed or initiated.
3. Refund Process:
- To request a refund, please contact our support team at support@associatebuddy.com with your order details and reason for the refund request.
- Once your request is received, we will review it and notify you of the approval or rejection of your refund.
- If your refund is approved, it will be reimbursed within 7 business days, and the credit will be applied to your original method of payment.
Changes to Services
1. Service Modifications:
- If you need to modify the details of a service you have already purchased, please contact our support team as soon as possible. We will do our best to accommodate your request, but changes may be subject to additional fees.
Contact Us
If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at:
Associate Buddy
Email: support@associatebuddy.com
Phone: +91-800-7897-005
Thank you for choosing Associate Buddy. We are committed to providing you with exceptional service and support.